Frequently Asked Questions
Everything you need to know about your next favorite bag.
What materials are used in your bags?
We use a variety of high-quality materials including premium genuine leather, durable water-resistant nylon, and eco-friendly recycled canvas to ensure longevity and style.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the bag in its original condition for a full refund.
Do your bags come with a warranty?
Yes, all our bags are covered by a 1-year limited warranty that protects against manufacturing defects in materials and workmanship.
How should I clean and maintain my bag?
For leather bags, we recommend using a damp cloth and a specialized leather conditioner. For nylon and canvas, spot cleaning with mild soap and water is best. Avoid machine washing unless specified on the care label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.